Before selecting a provider, ask what is included in the proposed service and how the schedule will be managed. A low quote is not especially useful if important areas are excluded or the service does not suit the property’s operating hours.
Discuss the following points:
- Whether the cleaners are insured
- Which tasks are included
- Cleaning frequency
- Products and equipment
- Access and security arrangements
- Communication and issue reporting
- Specialist services available
- How changes to the schedule are handled
It is also helpful to walk through the premises with the provider. This allows both parties to identify priority areas and discuss any surfaces or rooms requiring special attention.